Reference

gandatoto Privacy Policy for Your Account

Our Privacy Policy explains what account, device and wallet details we collect when you open an account, sign in and use payment paths such as DANA or QRIS.

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CONTACT PATHS

Privacy Questions Through Your Account

A clear contact path helps you ask about the Privacy Policy without exposing extra account details. Start from the support route shown after sign-in, describe the request you need handled, and include the relevant account phone number only when prompted. If a wallet status or payment reference is part of the question, we use the account record to locate the case.

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Account access

Use the support route shown in your signed-in account when you need a copy, correction or explanation of account data. We may ask for phone verification before discussing private records.

Wallet records

For DANA, OVO, GoPay or QRIS questions, provide the transaction reference displayed in your account rather than a wallet password. This lets us match the record while limiting sensitive details.

Device access

If a mobile browser or desktop session looks unfamiliar, tell our support desk through the account contact path. We can use sign-in records to help identify the session linked to your account.

DATA PRACTICES

What We Do With Your Account Data

We keep the Privacy Policy practical by connecting each data use to an account task: sign-in protection, payment matching, support or legal recordkeeping.

Collection

We collect details you enter during account opening, such as a phone number, and records created by sign-in, verification and account actions. We request only what the account task requires.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can be attached to your account record so we can identify a payment status without requesting your wallet password.

Cookies

Cookies or browser storage may retain session settings on your mobile browser or desktop device. Clearing them can sign you out or remove saved preferences, but it does not erase account records.

Account security

Phone verification before account access helps us confirm that a sign-in request belongs to you. We may record device and session signals to investigate unfamiliar access or repeated verification attempts.

Retention

We retain account, payment and support records for the period needed for security, dispute handling and legal duties. You can ask our support desk which record types remain stored.

Your requests

You can ask for access, correction or clarification about personal data connected with your account. Send the request through the signed-in contact path so we can verify identity before responding.

Privacy Policy Answers for Indonesia

These Privacy Policy answers address the account questions you are most likely to have before opening an account or while checking a wallet record. They explain the practical steps for data access, corrections, cookies and account security, with availability handled where local law permits.

The gandatoto Privacy Policy covers account details, phone verification, sign-in and device records, cookies, payment references and support requests connected with your account.

We use your phone number for account creation and phone verification before account access. It helps us connect the correct account to a sign-in request and handle account-data requests.

Yes. The Privacy Policy covers payment references linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, so we can match status without asking for wallet passwords.

You can request access to personal data connected with your account through the signed-in support path. We may complete phone verification before releasing private account or payment records.

Send a correction request through the account contact path and identify the detail that needs changing. We may ask for account verification before updating or explaining the stored record.

Cookies or browser storage can retain a session setting on your mobile browser or desktop device. Clearing them may sign you out, while account records remain handled under the Privacy Policy.

Use the support contact path shown after sign-in and ask which account, payment or support records remain stored. We will verify the account before discussing retention details.

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